The Toffee Jar

Shipping Policy

Shipping Policy

At TheToffeeJar, we carefully pack every order so it reaches you just the way you remember it.

Every parcel is packed with care, nostalgia, and attention to detail—whether it’s candies, collectibles, comics, or vinyl records.


Shipping Coverage

We currently ship across India.


Order Processing

Orders are processed within 1–2 business days after confirmation.

Orders placed on weekends or public holidays will be processed on the next working day.

Your order is on the move faster than dial-up could load a homepage.


Delivery Timelines

Estimated delivery timelines:

  • Metro Cities: 3–5 business days

  • Non-Metro Locations: 5–8 business days

Delivery timelines may vary depending on your location, courier availability, and external factors.


Shipping Charges

Shipping charges are calculated during checkout based on:

  • Delivery location

  • Total weight of the order

This helps us ensure fair and accurate shipping costs for every order.


Order Tracking

Tracking details will be shared via email or SMS once your order has been shipped.

You can use the tracking link provided to monitor your delivery status.


Delays

While we always aim to deliver on time, delays may happen due to:

  • Courier partner delays

  • Weather conditions

  • High order volumes

  • Public holidays or unforeseen circumstances

We appreciate your patience and understanding in such cases.


Incorrect Address or Failed Delivery

Please ensure your shipping details are accurate before placing your order.

If an order is returned due to:

  • Incorrect shipping address

  • Failed delivery attempts

  • Unavailability of the recipient

Additional re-shipping charges may apply.


Important Note

Some fragile, vintage, or collectible products may require extra protective packaging to ensure safe delivery.

We take special care while packing such orders so they reach you safely and in the best possible condition.